Privacy Policy

The controller responsible for data processing under the GDPR is:

NIA – IT Trust Solution UG

[Address]

Germany

Email: info@ittrustsolution.com

We take the protection of your personal data very seriously. Personal data is processed confidentially and in accordance with the applicable data protection laws.

When visiting our website, the following data may be processed:

- IP address

- Date and time of request

- Browser type and operating system

- Referrer URL

This data is required for technical operation and security.

imant24 is an AI-powered call assistant that can answer calls, analyze conversation content, and generate structured summaries.

Depending on usage, the following data may be processed:

- caller name

- phone number

- conversation content

- caller intent

- scheduling or contact information

These data are processed solely for providing the service, handling requests, and improving call handling.

Personal data will only be shared if this is necessary for providing our service,

if a legal obligation exists, or if you have explicitly given your consent.

To provide our services, we use data processors, particularly in the following categories:

- Cloud and infrastructure providers

- Telecommunications providers for handling phone calls

- AI service providers for analyzing conversation content

- Integration services (e.g., calendar or notification systems)

These service providers process data exclusively on our behalf and on the basis

of appropriate contractual agreements in accordance with Art. 28 GDPR.

Our platform may use AI services (e.g., models from OpenAI or Microsoft Azure OpenAI)

to analyze phone calls and generate structured summaries.

Processing is carried out solely for the purpose of providing the functionality

of our service.

If service providers located outside the European Union are used,

we ensure that appropriate safeguards in accordance with Art. 44 et seq. GDPR

are in place, for example through the use of Standard Contractual Clauses.

Personal data is stored only as long as necessary for the respective purposes or as required by law.

You have the right to:

- access your stored data

- request correction

- request deletion

- restrict processing

- data portability

- object to processing

You have the right to lodge a complaint with a supervisory authority about the processing of your personal data.

This privacy policy may be updated to reflect legal changes or updates to our services.